A clear and simple online banking solution is an essential tool for independent asset managers, family offices, fiduciary agents and lawyers. LGT SmartBanking Pro is precisely tailored to your needs.
LGT SmartBanking Pro is clearly laid out and based on the highest quality standards in the industry.
You can access LGT SmartBanking Pro on your desktop or laptop.
Here is our step-by-step guide to getting into LGT SmartBanking Pro for the first time.
LGT SmartBanking can be used on any Web-enabled device (desktop, laptop, tablet, smartphone). LGT SmartBanking is compatible with the following browsers:
Chrome (v64 or higher)
Firefox (v59 or higher)
EdgeHTML (v13 or higher)
Safari (v9.1 or higher)
The LGT SmartBanking app works on mobile devices that meet the following system requirements:
Apple: iOS 11.0 or higher
Android: 6.0 or higher
The LGT e-documents service allows you to automatically import bank documents into your company’s document management system or electronic archive. The receipts are made available for download in PDF format on an SMFT (secure managed file transfer) server of LGT. An index file (XML) with metadata is generated for each bank document, which enables automatic storage in the document management system if required.
You can find more detailed information about the e-documents service here:
If you are interested, please contact your client advisor. The E-Banking Support team will be happy to answer any technical questions you may have.
For security reasons, you will need a user account complete with personal user ID and password in order to access LGT SmartBanking. A letter containing these details will be mailed to you. Your activation letter will be sent by separate cover. Please keep these documents in a safe place and do not share them with anyone else.
If you log in on a desktop, laptop or tablet:
For security reasons, you will always need to provide authentication on a second device as well as entering your user ID and password. This means that you will need a smartphone or a second tablet running the LGT SmartBanking app in order to use LGT SmartBanking on your desktop, laptop or tablet. This can be downloaded from your mobile device’s app store. Alternatively, you can use an LGT cryptogram scanner. This is a separate small scanning device that your contact will be happy to provide you with on request. You can use your smartphone or LGT cryptogram scanner to scan the cryptogram on your desktop, laptop or tablet to provide authentication. A security code will then appear to complete the authentication process.
If you log in on a smartphone:
If you would like to access LGT SmartBanking directly from your smartphone, you will only be required to enter your user ID and password. You will not need to provide authentication using a cryptogram. Please be aware that you will have to activate your mobile device before you can use the LGT SmartBanking app for the first time. You will need a desktop, laptop or tablet for this one-time activation.
Online banking applications are popular targets for fraudsters. For example, they try to circumvent security measures by obtaining user data via deceptive e-mails or malware and in this way gaining access to online banking. We at LGT therefore advise you to always be attentive and observe the following security instructions when using online banking:
Protect your data
Recognize phishing mails
Ending your online banking session securely
Please report any suspicious activity or irregularities in connection with your online banking immediately to LGT SmartBanking Support (tel. +423 235 23 25, Mon to Fri, 8 a.m. to 6 p.m. CET).